Frequently Asked Questions

Physiotherapy focuses on the assessment, diagnosis, treatment, and prevention of musculoskeletal injuries and conditions through a range of techniques, including manual therapy, exercise prescription, and education. Chiropractic care is a complementary health care profession that focuses on the diagnosis and treatment of disorders of the musculoskeletal system, particularly the spine, through manipulation and adjustment. While there is some overlap between the two professions, physiotherapy is generally considered to be a broader field of practice.

Yes, physiotherapy can be an effective treatment for chronic pain. Your physiotherapist will work with you to develop a personalized treatment plan that may include a combination of manual therapy, exercise prescription, and education on pain management techniques.

The frequency of your appointments will depend on the nature of your condition and your individual needs. Your physiotherapist will work with you to develop a treatment plan that takes into account your goals and expectations.

As of August 2025, our books are closed until October 2025. 

We apologise for any inconvenience and hope to be able to support you in your rehabilitation journey in the future!

We provide a varying Physiotherapy service due to our experienced Physiotherapists all focusing on different areas of Physiotherapy, including:

• Musculoskeletal Physiotherapy including Sporting Injuries, shoulder, elbow and wrist injuries, hip, knee and ankle/foot injuries
• Women's Health Physiotherapy including pelvic pain management, pre and post natal care, prolapse management, menopause management and birth preparation
• Vestibular Physiotherapy including positional vertigo disorders, vestibular hypofunction, headaches and dizziness
• Neurological Physiotherapy - Parkinsons Disease, Multiple Sclerosis, Stroke management, Muscular Dystrophy
• Neck and Back pain management 
• Dry Needling, Massage and Manual therapy techniques for pain management and recovery
• Gym programming for injury management and prevention 
• We are NDIS registered, Aged Care providers, CHSP providers for Physiotherapy, and SIRA registered for CTP and Worker's Compensation. 

We provide clinic based therapy in our Sanctuary Point clinic at 2/200 Kerry Street. 

We also provide home based therapy for people who are unable to get to the clinic, the areas we serve include:

• Sanctuary Point and St Georges Basin 
• Basin View 
• Sussex Inlet 
• Vincentia and Huskisson 
• Old Erowal Bay 
• Erowal Bay 
• Tomerong and Woollamia 
• Falls Creek 

No, you do not need a referral from a doctor or specialist to see a Physiotherapist!

However, if you are wanting to use DVA or Medicare subsidies then yes, you will need a referral from your GP. 

If you have funding through insurance under worker's compensation or CTP, you will also required approval from your insurer and doctor prior to visitation. 

At your initial Physiotherapy appointment, there will be an initial assessment including questions and verbal conversations regarding your problems and goals for treatment. 

Then a physical assessment is completed prior to a treatment plan.

There is no guarantee of treatment in the first session due to the assessment required and treatment plan to be established. 

At your follow up appointment, a brief check in will occur prior to completing a treatment session which could involve either manual therapy, exercise therapy or advice and education depending on your current condition or injury and Physiotherapists' assessment. 

Medicare and Private Health Insurance companies cover a portion of your Physiotherapy visit and then there is a gap payment to be paid by you as the client. 

Medicare covers a total of $61.80 of your visit and this is capped at 5 total visits per calendar year (shared across all Allied Health providers).

Private health coverage varies across companies and averages $30/visit and capped approximately at $250-$300/year total claiming available. 

We do not bulk bill Medicare visits at our practice.